You can request a recipient’s location by selecting the more menu under the message field and choosing “Request Location”. Once...

You can now connect your business Facebook page as a channel in Captivated so that your Facebook Messenger messages will route directly into Captivated, making communication with customers easier than ever. Click here to learn more.

You can now view all of your Authrorize.net, Stripe or Square payments in Captivated via the “Payments” section of the dashboard. Filter and search for payments all in one place. Click here to learn more.

Need to have a more secure conversation with your patients, clients, students, customers, etc.? Medical offices, law offices, financial services,...

Like our texting functionality, Team Chat is designed to drastically improve communication. Below are the highlights:  Have direct one-on-one conversations...

We've improved the process for sending announcements and now offer more insights and reporting on your texts to multiple recipients. Click here to learn more.

Announcements allow you to send blind carbon copy texts to a group of multiple recipients. Not seeing this feature? You...

In a review-driven consumer world, it is imperative that we take every opportunity to collect Google reviews from our happy...

If you’d like to start a video chat with a customer, you can text an invitation for a secure video...

Automation Events offer powerful ways to customize the behavior of Captivated by automatically performing specific actions when certain events take place. The easiest way to understand automation events is to use the following statement: When a specific event occurs, automatically perform one or more actions. Consider it an automatic, customizable cause-and-effect. Click here to learn more and watch the video!

We now offer an integration with JotForm. You can even get your existing JotForm account connected to Captivated to send forms via text. Click here to learn more.