View your account usage including message and voice usage, users, text lines, current balance, head to the gear icon in the left hand menu. Then select the tile titled “account usage”.
Use the “manage subscription” button to log into our billing portal to view invoices and/or change method of payment etc.
The usage section typically updates once a day and shows your usage for messages, voice minutes, phone number lookups, and video chat participant minutes per billing cycle.
The Sharing tab, allows you to share your account information with other members on your team. Administrators will automatically see the “Usage” section. You can remove non-admin team members by clicking on the red trash icon to the right of each member, and you can add a team member using the +Add another team or user. Once the team member is selected, choose the ‘Save’ button to update your changes.
- Questions? Contact Captivated Support by hitting the headphone icon in the bottom left hand side of the screen or text us at 317.316.3600