• New Features: Global Search, Status Page, Announcements

    Click here to learn more about three new features available within our application. The ability to search contacts, a Captivated status page to keep tabs on system operations as well as an announcements tab to easily search announcements.

  • Virtual Door Knock

    This feature is perfect while your technicians are out on their routes for the day to easily communicate status updates to your customers using geo-location capabilities.

  • Custom Fields

    Utilize custom fields to communicate more specifically to your customers. Custom fields are available on Choice and above plans.

  • HubSpot Integration

    You can now sync your HubSpot contacts in Captivated, enabling you to keep your records up to date, track recent conversations, and integrate with existing stages and campaigns in HubSpot.

  • HubSpot Plugin

    Captivated’s HubSpot Plugin enables you to view your Captivated conversations and send new messages directly from the HubSpot contact record.

  • AT&T and T-Mobile Message Failures

    Carrier Update as of Friday, October 27th Carriers like AT&T and T-Mobile have implemented more filters on their platform related to the 10DLC registration. Note, that some of our legacy customers whom we registered prior to the revised, more stringent, manual vetting requirements enacted in late January 2023 may be seeing deliverability…