SMS Verification Lookup Badge

SMS Verification Lookup Badge

Unsure whether someone’s contact number is a textable mobile number? Captivated’s SMS verification badge will let you know whether a number can be texted. If you hover over the colored badge next to the phone number, it will give you more information on the number.

Green = SMS Verified (textable and has been successfully communicated with

Blue = Mobile Verified (textable)

Yellow = Non Mobile / landline (most-likely textable)

Red = Confirmed Landline (not textable)

Gray = Unknown


The SMS Verification badge can be found in an existing customer’s profile. It will also show when adding a new contact from the green new message button.


Questions? Start chatting with our support team using the Support option in your left-hand menu in Captivated.

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