SMS Verification Lookup Badge
Unsure whether someone’s contact number is a textable mobile number? Captivated’s SMS verification badge will let you know whether a number can be texted. If you hover over the colored badge next to the phone number, it will give you more information on the number.
Green = SMS Verified (textable and has been successfully communicated with
Blue = Mobile Verified (textable)
Yellow = Non Mobile / landline (most-likely textable)
Red = Confirmed Landline (not textable)
Gray = Unknown
The SMS Verification badge can be found in an existing customer’s profile. It will also show when adding a new contact from the green new message button.
Questions? Start chatting with our support team using the Support option in your left-hand menu in Captivated.